Transformation (6 months mentoring)

Cancellation Policy

Mentoring Program Policies 1. Commitment & Structure The program runs for 3/6/9 months depending on your package, with weekly sessions unless otherwise agreed. Payments are made monthly. 2. Cancellation Policy Clients may cancel the program after the first month if they choose not to continue. To cancel, clients must provide written notice at least 5 days before the next monthly billing date. If no cancellation notice is received, the program will automatically continue into the next month. 3. Refund Policy No refunds are provided for completed sessions or for the current month’s payment once the month has begun. If a client chooses to cancel after the first month, they will not be charged for the following months. Any unused sessions in the current paid month are not refundable, but can be rescheduled within the same month if the schedule allows. 4. Rescheduling & Missed Sessions Sessions may be rescheduled with at least 24 hours’ notice. Sessions missed without notice are counted as completed and cannot be rescheduled. Repeated cancellations (more than 2 per month) may affect the program continuity. 5. Program Pause The program cannot be paused unless agreed in exceptional circumstances. 6. Confidentiality All sessions are confidential within the limits of professional and legal standards. 7. Client Responsibilities Personal growth requires collaboration; the program is most effective when clients actively participate and complete exercises between sessions. This mentoring space is client-led, meaning you decide what topics you want to bring and the pace at which we explore them. You are welcomed exactly as you are—there is no expectation to arrive prepared or with specific outcomes in mind. If anything in a session feels uncomfortable, unclear, or not aligned with you, you are encouraged to share this at any time so we can adjust the approach together. All exercises or methods used are collaboratively chosen and can be adapted or replaced based on your needs and preferences. 8. Coach/Counselor Rights The coach reserves the right to discontinue the program if the collaboration is no longer productive, with unused future payments refunded (if any).

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